Shipping policy
Shipping Policy
Processing Time
All orders are processed within 24 hours of being placed. You will receive a confirmation email with tracking information once your order has shipped.
Free Shipping
We offer free standard shipping on all orders over $80 CAD to Canada and the United States.
Delivery Times
| Destination | Carrier | Estimated Delivery |
|---|---|---|
| Canada | Canada Post / Chit Chats | 3–5 business days |
| United States | Canada Post / Chit Chats | 5–7 business days |
| France | Canada Post | Contact us for an estimate |
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. You can use this to track your package directly through the carrier's website.
Damaged or Lost Packages
All orders are insured. If your package arrives damaged, please contact us immediately at info@belinhome.ca with photos of the damaged packaging and item. We will send a replacement at no extra cost.
For any shipping questions, contact us at info@belinhome.ca.